Terms & Conditions
Thebigsale.shop rules for buying and selling merchandise
1.1. These Terms of Sale and Purchase of Goods (hereinafter referred to as the "Terms") shall be a binding legal document for the Buyer and UAB "Alinkas" (hereinafter referred to as the Seller), which establishes the rights and obligations of the Parties, provisions regarding the purchase and sale of goods at The BIG SALE.
These Rules are drafted in accordance with the Civil Code of the Republic of Lithuania, the Consumer Law of the Republic of Lithuania, the E-Commerce Directive and by-laws.
1.2. Buyer agrees to these Terms by registering at The BIG SALE.
1.3. The BIG SALE has the right to register and purchase goods exclusively at:
1.3.1. Active natural persons, viz. persons over the age of legal capacity whose legal capacity is not restricted by the court;
1.3.2. minors between the ages of 14 and 18 with the sole consent of their parents or guardians, unless they have an independent income;
1.3.3. legal entities.
1.4. By agreeing to the Terms, the Buyer confirms that, in accordance with clause 1.3. , you have the right to register and buy goods at The BIG SALE.
II. Conclusion of purchase and sale agreement
2.1. The agreement between the Buyer and the Seller shall be deemed concluded when the Buyer, after selecting the item (s) to be purchased and forming a shopping cart (hereinafter referred to as the "Shopping Cart"), clicks on the "Billing" link.
2.2. Upon entering into the Purchase and Sale Agreement, the range of goods, quantity, price, delivery time and other terms and conditions specified in the Buyer's order are binding on the Buyer and the Seller and may be changed only in accordance with the procedure set forth in these Rules.
2.3. Contracts of sale are registered and stored in The BIG SALE database.
III. Buyer Rights
3.1. The Buyer is entitled to purchase goods at The BIG SALE Online Store in accordance with these Terms.
3.2. The Buyer shall have the right to withdraw from the Sales and Purchase Agreement concluded with The BIG SALE by notifying the Seller in writing (by e-mail, indicating the item to be returned and its order number) no later than 14 (fourteen) days from the date of delivery. . Purchaser of a defective product has the rights provided for in Lithuanian legislation.
3.3. The Buyer’s right discussed in clause 3.2 shall be exercised in accordance with Article 6.22810 (1) of the Civil Code.
3.4. The Purchaser 's right, as discussed in Clause 3.2, may only be exercised by the Purchaser if the item has not been damaged or substantially altered in appearance, or if it has not been used.
3.5. Purchaser of a defective product has the rights provided for in the legal acts of the Republic of Lithuania.
3.6. The cancellation or adjustment of the ordered and formed shopping cart is only possible during the sale of goods. There is no option to cancel or adjust after the sale of the goods.
If the Shopping Cart is formed through the sale of goods with a delivery deadline of up to 9 business days, no cancellation or adjustment is possible. Upon placing an order for such goods, the shipment of goods shall begin immediately.
Notwithstanding the fact that the Buyer may not, in certain cases, cancel, cancel or adjust the ordered Goods Basket, the Buyer shall have the right to withdraw from the Contract and return the Goods in accordance with the procedure set forth in these Rules.
4.1. If the Buyer attempts in any way to compromise the operation of the online store, data security or violates other obligations of the Buyer mentioned in clause 6, then the Seller has the right to cancel the Buyer's registration or otherwise restrict access to The BIG SALE.
4.2. When the Buyer chooses to collect the goods on prepayment and fails to contact the Purchaser within the specified time limit for the selected shipping method, then the order is canceled and returned to The BIG SALE.
V. Obligations of the Buyer
5.1. The Buyer must pay for the purchased goods and accept them in accordance with the procedure set forth in these Rules.
5.2. If the Buyer refuses to accept the goods at the time of delivery without good reason, the Buyer shall bear the cost of returning the goods upon the Seller's request.
5.3. The Buyer undertakes to protect and not to pass on the data of his online shop The BIG SALE to third parties. If Buyer loses credentials, he must immediately notify The BIG SALE Customer Service.
5.4. The Seller is not responsible for the actions of third parties using the Buyer's login data until the moment of notification and the possibility for the web store administrator to change the Buyer's login data. In this case, The BIG SALE shall have the right to believe that the Buyer has acted in the Online Store.
5.5. Buyers of The BIG SALE Online Store must abide by these Terms and Conditions, which are clearly set forth in the Online Store Information sections and do not violate the laws of the Republic of Lithuania.
VI.A Seller's Obligations
6.2. The Seller undertakes to deliver the goods purchased by the Buyer in the manner chosen by the Buyer, in accordance with the terms and conditions set forth in these Rules.
6.3. Seller undertakes to respect Buyer's privacy right to personal information belonging to him.
6.4. Where, due to unforeseen circumstances, the Seller is unable to deliver the goods purchased at The BIG SALE, the Seller shall have the right to terminate the Purchase and Sale Agreement without prior notice to the Buyer. The seller may offer a similar item. If the Buyer refuses, the Seller undertakes to refund the money paid within 5 working days.
6.5. After the Buyer has used 4.2. of the Rules and subject to clause 4.4. , the Seller undertakes to refund the money paid to the Buyer within 14 (fourteen) days from the date on which he received the Buyer's notice of withdrawal with the returned goods.
6.6. The Seller may not refund the amount paid by the Buyer until the goods have been returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller, whichever is the earlier.
VII.Prices of goods
7.1. The prices of goods in the online shop and on the order form The BIG SALE are quoted in the currency of the country. The seller is a VAT payer. VAT is included in the price, after the order is confirmed the delivery fee is added to the total amount of goods.
7.2. The retail (discounted) prices quoted in the sale are provided by the suppliers or official distributors of the goods for sale. Reduced commodity prices are the manufacturer's recommended retail selling prices, which are sold at direct retailers, showrooms, and stores.
VIII. Procedure and terms for payment for goods
8.1. The buyer shall pay for the purchased goods in one of the following ways:
8.1.1. Electronic banking: direct - Swedbank, SEB; Luminor Bank, Medical Bank, Citadele Bank, Šiauliai Bank, Paysera, Paypal.
8.2. The Buyer undertakes to pay for the goods without delay by paying through the electronic banking system. Only when he pays will the parcel be formed. If the order is not paid within 1 hour, the order is removed from the system. If the sale ends before the deadline (1 hour), the orders are removed after the sale has ended.
8.3. If the buyer chooses delivery to Lithuanian post offices or on-site pick-up, payment for the order is only possible in advance by e-mail. banking.
IX.Delivery of goods
9.1. When purchasing goods at The BIG SALE, the buyer chooses the delivery method: the delivery service.
9.2. Delivery service:
9.2.1. The Buyer, who chooses the delivery service, undertakes to provide the exact delivery address of the goods;
9.2.2. The buyer undertakes to accept the goods himself. In the event that he cannot accept the goods himself and the goods have been delivered to the specified address and on the basis of other data provided by the Buyer, the Buyer shall not be entitled to claim against the Seller the delivery of the goods to an unsuitable entity;
9.2.3. The Goods may be delivered by the Seller himself or his authorized representative;
9.2.4. Delivery fee in Lithuania after delivery:
|Up to 1 kg||2,00 eur||7,50 eur||9,50 eur|
|Up to 2 kg||2,50 eur||9,50 eur||15,50 eur|
|Up to 3 kg||2,50 eur||16,50 eur||18,50 eur|
|Up to 5 kg||3,50 eur||18,50 eur||31,00 eur|
|Up to 10 kg||5,00 eur||39,50 eur||59,00 eur|
|Up to 15 kg||7,50 eur||51,50 eur||86,00 eur|
|Up to 20 kg||7,50 eur||59,50 eur||103,00 eur|
* Prices are subject to change based on current partner offers. Cheapest way of delivery.
Delivery charge per order.
Delivery charge per order.
9.2.5. The buyer will see the exact amount of the delivery charge before confirming the order. There will be no change in the shipping charge after order confirmation.
9.3. Delivery terms are given in the product descriptions. They are preliminary and subject to change. The seller undertakes to deliver the purchased product as soon as possible.
9.4. The Seller shall be released from liability for violation of the time limits for the delivery of goods if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer's fault or due to circumstances dependent on the Buyer.
9.5. Upon receipt of the Goods, the Buyer shall, together with the Seller or his authorized representative, check the condition of the shipment (whether the outer packaging is damaged) and sign the invoice, waybill or other delivery and acceptance document. Upon receipt of the invoice, delivery note or other delivery and acceptance document by the Purchaser, the consignment shall be deemed to have been delivered in the proper condition.
Upon noticing that the shipment package is damaged (wrinkled, wet or otherwise externally damaged), the Purchaser shall note this on the invoice, delivery note or other delivery and acceptance document and, in the presence of the Seller or his representative, draw up a free-form shipment violation statement. Failure by the Buyer to do so shall result in the Seller being relieved of liability for any defects in the goods, unless such defects are caused by factory defects, and for defects in the assembly of the goods if such defects can be identified by inspection.
If the Buyer notices the defect, factory defect or other defects upon acceptance of the shipment, it shall inform the Seller thereof immediately (no later than within 24 hours from receipt of the shipment). In the event of a complaint regarding the defective quality of the goods and the return of the defective goods by the Buyer, the Seller undertakes to return the money for the item within 14 (fourteen) days, together with the return costs.
9.6. The characteristics of each item sold are described in the description accompanying each item. The Seller is not responsible for the color, shape or other parameters of the items in the Web Store not being the actual size, shape and color of the items due to the characteristics of the monitor used by the Buyer.
9.7. If the Buyer withdraws from the contract of purchase and sale of the good, all amounts paid by the buyer, including the delivery costs paid by the buyer, shall be refunded. However, as provided by Article 6.22811 CC of the Civil Code of the Republic of Lithuania On day 3, the seller is not required to reimburse the consumer for the additional cost of goods of good quality and free from factory defects.
10. Return of goods
I.10.1. Quality goods can be returned within 14 days of receipt. Defective goods sold shall be rectified, defective goods shall be replaced and returned in accordance with the provisions of the Civil Code of the Republic of Lithuania and the "Retail Trade Rules" approved by the Government of the Republic of Lithuania.
10.2. To return the item (s) in accordance with 11.1. above, the Buyer must complete a return document. and enter the return code listed on the order wrapping sheet. Without the return code, there is no way to approve the return act.
10.3. Returns must comply with the following conditions:
10.3.1. The returned item must be in its original neat packaging (this item does not apply if the item is returned in poor quality);
10.3.2. The Product must be undamaged by the Buyer;
10.3.3. The product must be unused without loss of appearance: unbroken labels, unopened protective films, etc. (this item does not apply in the case of return of defective goods);
10.3.4. The quality item to be returned (within 14 days) must be the same as the one received by the Buyer (this item does not apply in case of returning a poor quality item);
10.3.5. When returning the item, it is necessary to present the document of purchase, the guarantee voucher (if issued) and the completed return document;
10.3.6. The Seller has the right to refuse to accept the goods returned by the Buyer if the conditions for the return of the goods have not been met;
10.3.7. Price of return service by sending:
I.The BIG SALE at the point of collection (free);
II.At Post Office (Post Office Rates) (Parcel tracking number must be provided to seller at email firstname.lastname@example.org).
When the buyer returns a quality product, the buyer pays the postage at his own expense. In the event of a defective product being returned, the cost of returning the product shall be borne by the Seller.
10.3.8. Return of the Goods shall be executed in the manner specified by the Seller within 14 (fourteen) days from the date of receipt of the Goods (this item shall not apply in case of defective product - in this case the Goods shall be returned within the statutory warranty period);
10.3.9. When the goods are returned in accordance with Clause 4.2. , the Buyer shall bear the cost of returning the goods.
If a defective product is returned, there is no cost to the customer for reimbursement - these costs are borne by the Seller.
10.4. Return and replacement of goods of appropriate quality shall be in accordance with Article 6.22810 of the Civil Code;
10.5. Refunded goods may be refunded in cash (at the point of return at The Big Sale at the point of collection and only if the order has been paid for) by bank transfer to the payer's bank account within 14 (fourteen) days from the date of shipment.
The Seller shall not be liable for any outstanding or delayed order for returned goods if the Buyer erroneously submits the data required for the return.
11. Exchange of information
11.1. The Seller informs the Buyer by using the email form provided in his registration form. The Buyer can use all communication channels listed in the "CONTACT" section of The BIG SALE website.
12.1. The Buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer submits inaccurate data in the registration form, the Seller shall not be liable for any resulting consequences and shall be entitled to claim from the Buyer direct damages.
12.2. The Buyer is fully responsible for the actions taken upon registration with The BIG SALE.
12.3. The Buyer is responsible for the security of his registration data. If the registration data is used by a third party, it will be considered the Buyer.
12.4. The Seller shall be relieved of any liability in all cases where the loss arises from the fact that the Buyer, without regard to the Seller's recommendations and his obligations, has not become acquainted with these Terms (though he has been given such opportunity).
12.5. In the event of damage, the guilty party shall indemnify the other party for the loss suffered in accordance with the procedure and grounds established by the legal acts of the Republic of Lithuania.
13. Final provisions
13.1. The BIG SALE reserves the right to suspend, in its sole discretion, complete, amend these Terms and any other documents related to the Terms. Additions or changes to the Rules shall take effect from the date of their publication (by e-mail, newsletter, posting on thebigsale.shop).
13.2. If the Purchaser does not agree with the new version of the Rules, partial additions, changes, the Purchaser has the right to refuse them, provided that the Purchaser loses the right to use the services of the Online Store.
13.3. These Rules are made in accordance with the legal acts of the Republic of Lithuania.
13.4. The relations arising from these Rules shall be governed by the law of the Republic of Lithuania.
13.5. All disagreements arising from the implementation of these Rules shall be resolved by negotiations. In the event of disagreement, the dispute shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
13.6. The Parties shall be relieved of their obligations under these Rules unless they are due to unforeseen circumstances beyond the control of the Parties, which include:
fire, explosion, storm and other natural disasters, as well as natural forces that prevent or delay the fulfillment of obligations;
an event or circumstance beyond the control of the Contractor (s) which prevents or delays the fulfillment of the obligations undertaken;
Acts of a government or government which obstruct or delay the performance of a given obligation;
13.7. You may submit a request / complaint to the State Consumer Rights Protection Authority (Vilniaus St. 25, 01402 Vilnius, e-mail: email@example.com, tel. counties - vvtat.lt/index.php?470187665) or fill out the application form on the EGS platform http://ec.europa.eu/odr/ but you must contact us before the applicable legislation provides.